Our online customer service capabilities currently allow you to report an auto claim and add or delete a vehicle to your policy. Once you submit a form, it is sent as e-mail to our staff and will be reviewed.
A West Virginia Insurance Agency representative will contact you by the form of communication you indicate below (phone or e-mail). For your protection, all new coverage or coverage changes must be bound by a licensed agent or representative of our agency. Therefore, before new coverage or coverage changes requested from this website can be made effective, one of the following must occur:
- 1. A personal conversation between you and your agent, or an authorized representative from our agency; or,
- 2. You receive a written confirmation from our agency verifying that the new coverage or coverage change has been bound.
New coverages or changes in coverage requested via e-mail from this website will not be effective until a conversation or confirmation occurs. Policy conditions, terms and eligibility can vary from company to company. Thus, coverages are subject to the policy terms and conditions detailed in each company’s insurance contract.